bdbjet Privacy Policy

Last Updated: January 2026

1. Introduction and Scope

bdbjet ("we", "our", "platform") is a trusted online betting and casino platform in Bangladesh. By using our website bdbjet.cam, you voluntarily agree to the terms of this privacy policy.

This privacy policy applies to all registered users and visitors of our site. It describes what types of personal information we collect, why we collect it, how we use it, and what steps we take to protect your information.

2. What Information We Collect

We may collect the following types of personal information:

2.1 Identity Information

• Full name and username
• Date of birth (for age verification)
• National ID card or passport number (for identity verification)
• Photo ID (when required)

2.2 Contact Information

• Email address
• Mobile number (for transactions via bKash, Nagad, or Rocket)
• Residential address

2.3 Financial Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket account information)
• Transaction amounts and dates

2.4 Usage Information

• Gaming activity history and preferences
• Website browsing behavior
• Session duration and frequency
• Device type, operating system, and browser information

2.5 Technical Information

• IP address
• Cookie data
• Log file information
• Device identifiers

3. How We Collect Information

We collect your information in the following ways:

• Directly provided information: Information you provide during the registration process, account updates, KYC verification forms, or when contacting our support team.
• Automatic collection: Information automatically collected through cookies, web beacons, and similar technologies during each visit to our platform.
• Payment processors: Necessary information collected when transactions are completed through bKash, Nagad, and Rocket.
• Third parties: From approved third-party sources for fraud prevention and identity verification.

4. Purpose of Using Information

We use your personal information only for the following legitimate purposes:

4.1 Account Management

Your information is essential for creating, verifying, maintaining, and securing your bdbjet account. We use the information you provide for age verification (confirming 21+), identity verification, and maintaining account security.

4.2 Service Delivery

Your information is used to provide gaming services, issue bonuses, process transactions, and ensure customer service. The necessary financial information is processed to complete deposits and withdrawals via bKash, Nagad, or Rocket.

4.3 Security and Fraud Prevention

We may monitor your information to prevent account fraud, money laundering, and other illegal activities. Platform security is ensured through SSL encryption and other security measures.

4.4 Communication

Your email and mobile number may be used to send you important account notifications, transaction confirmations, promotional offers, and updates about our services.

4.5 Responsible Gaming

We may use your information to monitor your gaming behavior, identify potentially problematic playing patterns, and provide assistance when needed.

4.6 Legal Compliance

We are required to retain certain information to comply with applicable laws and regulations and to provide necessary reports to regulatory authorities.

5. Data Storage and Security

The security of your information is our highest priority. We take the following protective measures:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Secure Servers: Your information is stored in secure data centers where unauthorized access is prevented.
• Access Control: Only authorized personnel can access your information, and they are bound by strict confidentiality agreements.
• Regular Security Reviews: Our systems are regularly tested through security audits.
• Password Hashing: Your password is never stored directly; it is protected by high-grade cryptographic hashing.

How long your information is retained depends on applicable legal obligations and the type of service. Generally, information may be retained for a specified period after account closure as required by law.

6. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties without your consent. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions. These providers follow their own privacy policies.

6.2 Game Providers

Limited information necessary to provide gaming services may be shared with Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, and other approved game providers.

6.3 Legal Obligations

We may be required to provide information to relevant authorities if necessary to comply with a court order, government directive, or applicable law.

6.4 Fraud Prevention

Information may be shared with relevant agencies to prevent fraud, money laundering, or other illegal activities.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help our site remember your preferences.

7.1 Types of Cookies

• Essential Cookies: Required for core site functionality, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to review site usage and make improvements.
• Security Cookies: Used to detect and prevent fraud.

You can control or reject cookies through your browser settings. However, please note that disabling certain cookies may prevent you from using some features of the site.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request corrections if any of your information is inaccurate.
• Right to Deletion: You may request deletion of your information in certain circumstances, though legal obligations may prevent complete deletion.
• Right to Restrict Processing: You may request that processing of your information be limited in certain circumstances.
• Right to Opt Out of Marketing: You may opt out of promotional emails or messages at any time.
• Right to Data Portability: You may request your information in a structured format.

To exercise these rights, contact us by email: [email protected]

9. Protection of Minors' Information

bdbjet is for users aged 21 and above only. We do not knowingly collect information from anyone under 21. We follow an age verification process during account registration.

If we are notified that we hold information belonging to a minor, we will immediately delete that information and close the associated account.

10. Changes to This Policy

We may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By posting a notice on our website
• By sending a notification to your registered email
• By updating the "Last Updated" date at the top of the page

Continued use of our platform after any changes will be considered your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

Email: [email protected]
Live Chat: 24/7 live chat support in Bengali

Our privacy team generally tries to respond to all requests as quickly as possible.